I can't access the Street Magic course
Hi!
A couple of times now, when I try to access the course, it says I'm not enrolled:
Has this happened to anyone else? Am I doing something wrong, or is there a glitch with the website?
Best,
Artur
0
14
Hi!
A couple of times now, when I try to access the course, it says I'm not enrolled:
Has this happened to anyone else? Am I doing something wrong, or is there a glitch with the website?
Best,
Artur
14
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@mendeslerendes @risasasaco
Hey there!
First off, don't worry, it's an easy fix, and letting us know about the problem is the first step.
I'm not part of the tech team, just a moderator, so I can only offer moral support.
Still, while you can't log in and the issue gets sorted, I encourage you to practice whatever's freshest in your mind, and I'm sure you'll be back online in no time.
Nonetheless, I'll go ahead and report the problem to help speed up the fix.
P.S.: I'm going to move this Topic from "Magic" to "Community", as it's more of a technical issue.
Hey everyone!
It's very possible they're running some server updates. Keep in mind that everything is brand new, and they're still ironing out a few kinks.
Please keep us informed and bear with us a bit.
Hey there, I'm having the same problem. The other times I tried to log in, I didn't have any issues, so it's probably just a website thing, or at least I hope so.
All the best,
The same thing happened to me about two weeks ago, and to fix it, I changed my password.
Don't ask me why that worked; I just know that after trying a ton of other solutions, I tried that, and it worked.
Thanks for the "tip"!
I've changed the password and I can log in now. Let's see if it happens again or not.
Hey again!
I'm able to log in now. I guess it must have been a temporary website glitch, even though this is the second time it's happened to me.
What I would appreciate, though, is knowing where to contact for technical issues like this...
Cheers!
You can find our contact options at the bottom of the page on our website. Our email is [email protected]. You also have the option to contact us by phone.
Hi!
We're currently trying to resolve this issue.
Any information you can provide would be a huge help. Feel free to send me a private message with your email so we can investigate further.
Thanks.
Hey!
I sent you a private message.
Still can't log in today.
Best,
Hello again.
I must be cursed, but I'm still unable to access the course....
Just like before, it says I'm not registered.
I'm going to change my password again, but it's getting pretty annoying having to change it every few days.
I changed the password, and I can get back in now...
Anyway... I'll have to keep changing it every 3 or 4 days...